Support
Need a hand with HaircutAI? We usually respond within one business day.
Contact us
Email support@haircutai.app with a short description of the issue. Screenshots help a lot.
Common issues
- A generation failed or looks wrong — retry with a well-lit, front-facing selfie with your hair visible. Hats, heavy filters, and group photos reduce quality.
- Purchase not unlocking — open the app settings and tap "Restore Purchases". If that does not fix it, email us with your approximate purchase time.
- Deleting your data — email us and we will remove your uploaded photos and generations from our servers.
Feature requests
Missing a haircut or color you want to try? Tell us — the catalog grows based on requests.
You can also check the FAQ on the homepage for answers to the most common questions.